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Shipping and Return Policy

Shipping Policy

Pre-orders will ship by April 15.

BabyWatch will ship all orders express within 2 business days from receipt  of order. You will be notified when your order has shipped.

Return Policy

Unfortunately, returns are not permitted.

Exchanges are accepted within 14 days of receipt. Postage is paid by the customer. 

To initiate a return, contact

Frequently Asked Questions

Is my data safe on the watch.

Yes, it is stored on secure server. We take personal data seriously!


How do I sync my baby data with my spouse?

They should first create an account and you should share your baby with your spouse under the Baby Profile settings. Both accounts will have the same baby data, but different caregiver data.

What if I forget my password?

On the login page, select Forgot my Password. The watch will prompt you to create a new one. 

How do I receive updates to the software?

BabyWatch will push through automatic updates. You will be prompted to install them.

Can I replace the watchband.

Yes, you can replace it with a quick release watchband. 

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